About Us
Product Certification
Stainless steel deodorizing cat litter box product certification
Product Certification
First generation deodorizing cat litter box product certification
Product Certification
Second generation deodorizing plant cat litter box product certification
Certification
Global inspection report
International certificate
International certificate
US invention receipt plasma deodorizing pet toilet
EU RoHS chemical testing certificate
EU RoHS item scanning chemical testing
Japan-invention patent paper certificate plasma deodorizing pet toilet
Shanghai Yinggeer inspection report
Taiwan invention electronic certificate--a plasma deodorizing pet toilet
What is the WhiskerCare Warranty?
What is the WhiskerCare Warranty?
WhiskerCareis a comprehensive protection plan that overs your Whisker robot from top to botom for 1year at mo cost- A extended plan is avalable for purchase. 0urhassle-free plan coversacideantal damace, power surges,mechanicaland electica breakdowns,and software suport. You have access to our dedicated US-based customer experience and software experts.During youdeductibles or hidden feesvarranty period, we will resolve robot issues at no charge, including free shipping both ways, There are never
What are my options if my Litter-Robot is out of warranty ？
Contact Customer Service: Reach out to our customer service team to inquire about out-of-warranty repair options. Our customer service representatives can provide you with detailed information on repair costs, estimated turnaround times, and available services.
How doI file a WhiskerCare Warranty claim ?
Locate Your Purchase Information: Gather all relevant purchase information, including the order number, purchase date, and any other details that may be required to verify your purchase.
Support FAQs
How do I set up my Litter-Robot?
Carefully unpack your Litter-Robot, ensuring you save the packaging and paper inserts for future use, if needed. Remove any transport protection paper or inserts from between the globe and hood. Place the Litter-Robot on a flat, hard surface to ensure stability.
What if I need help?
First, refer to the user manual that came with your Litter-Robot. It contains detailed instructions, troubleshooting tips, and safety information. Visit our website for additional resources, such as FAQs, setup videos, and user guides.
Didn't find what you're looking for?
Phone and Chat support availlable Mon-Fri: 9AM-7PM EST and Sat: 9AM-5PM EST, or submit a ticket anytime.